![]() The mailbox owner must first provide access to a delegate. You will need to have full access rights to the mailbox in order to show it in Outlook on the Web's folder pane. Windows Web browser - modern Outlook Mac Shared folders. If you need it occasionally or prefer to keep the shared mailbox separate from your mailbox, use the second method and open it in a new browser tab. Which way is better? If you want or need the mailbox always in the folder list, use the first method to add the shared folder. The shared mailbox will be listed at the end of the folder list. ![]() If the correct account doesn't come up as you begin typing, click Search directory button. In the Address Book box, change the address book from the GAL to the users local contacts. Open the calendar, right-click My Calendars, point to Add Calendar, and then select Open Shared Calendar. Click on More to expand the folder list. Hide the account from the GAL on the server thats running Exchange Server.If you want to open the shared mailbox in the folder list under your folders, follow these steps: ![]() Click Open to open the mailbox in a new tab. ![]() Most people easily find the menu to open a shared mailbox in a new browser tab - click on the user photo in the upper right corner and select Open another mailbox then type the name of the mailbox you want to open.
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